Version 2.1, last updated 30/05/2014
Lumina Learning (“we, us, our”) is committed to protecting and respecting your privacy. For the purpose of this policy Lumina Learning means Lumina Learning LLP, a company registered in England (Company Number 06895465) whose registered office is at Alderwick James.
By submitting personal information to us, you are deemed to have agreed to the terms set out below regarding the use of your personal information and how we will process it. From time to time we may change this policy and we will post changes to our Website. You are therefore requested to regularly check for any updates as by continuing to provide us with your personal information or by continuing to use the Website you signify your agreement to any such changes.
When you fill in one of our questionnaires, it will be under the instruction of one of our specially trained and qualified assessors (“Practitioner”) or under the direct instruction of Lumina Learning. We will process the data and provide the Practitioner with the necessary information for the client to use as part of the Assessment Service. For the purposes of the Data Protection Act 1998 (“the Act”), the data controller is the Practitioner or Lumina Learning or both, dependent on whose instruction you complete a questionnaire under, and the data processor is Lumina Learning.
The information that you provide us with may vary depending upon whether you are an Assessee or a client.
We may collect and process the following data about you:
We will use your personal information in an ethical manner for the following purposes:
The information you provide and our processed versions of it will be kept for as long as is required for the specific purpose it was collected for.
Information will be deleted if we consider it is no longer appropriate to keep it.
If you (or the client that paid for the Assessment Services you are part of) request(s) your data is made anonymous we will comply with such a request as soon as reasonably possible.
Your browser software can choose whether or not to accept cookies and most browser software is initially set up to accept them. You should read the information that came with your browser software to see how you can set up your browser to notify you when cookies are used. This will give you an opportunity to either accept or refuse the cookies. Further information on cookies and how you can refuse them is provided by the Interactive Advertising Bureau on its website located at www.allaboutcookies.org. Please note that you may not be able to use all the interactive features of the Website if cookies are disabled.
Our Website tracks various aspects of data usage, such as the IP address any data request come from, the domain name, the date and time of the data requests, any referring website and any data contained within the URL. This information is logged and aggregated reports analysed to help us research how our Website is being used, which sections of the Website are most popular and to identify and potential fraudulent usage of the Website.
We may disclose your personal information to third parties:
In addition to the information you provide us with, we may also receive information about you from our clients. This typically occurs when the client employs you, sub-contracts services to you or is considering employing or sub-contracting services to you.
Some of our Assessment Services may involve you providing details of other people, for example, when the assessment requires others to provide 360 feedback on performance at work or personality aspects. If you do provide details of other people to us, you should first inform them that you will be disclosing their information to us and ensure you have their informed consent to allow you to disclose their information to us.
We will process any personal data that you may submit to us through our Website or other means in accordance with the Data Protection Act 1998 (as amended from time to time), and will ensure that any sub-contractor we may engage to provide the services requested by you acts in such manner. We will keep your personal data secure and will only retain your personal data for as long as reasonably necessary to provide the services requested.
We will endeavour to take all reasonable steps to protect your information. However, we cannot guarantee the security of any information you disclose online. You accept the inherent security risks of providing information and dealing online over the internet and you will not hold us responsible for any breach of security unless due to our negligence or wilful default.
You are not permitted to create a link to this Website without our prior written consent.
Once we receive your information, it will be stored on our secure servers where data is regularly backed-up and encrypted.
Our Website does contain links to third parties such as our Practitioners, clients, other websites/networks and external web services (such as Facebook and YouTube). If you go to these websites/networks or use these external services, please be aware that such usage will be governed by the third parties’ own privacy policies. We cannot prevent such third parties collecting information on you. We are not liable for any of these third parties’ activities.
You may by law request a copy of any personal data that we may hold about you. In order to obtain a copy of your personal information please provide us with a written request for the release of your personal information to the address below and enclose a fee of 10.00 pounds sterling payable to Lumina Learning LLP to cover our administration costs.
In the event that you do not want to receive any communications that we may from time to time send via email to our clients and people who have registered with us, you may inform us by emailing us at [email protected]
If any of the information that you have provided to us changes or requires correction for any reason or you would like to change your registration preferences, please let us know by emailing us at [email protected] or writing to us at the following address: Lumina Learning LLP, Third Floor St George’s House, Knoll Road, Camberley, GU15 3SY.